Request Account Deletion

Delete Your Account and Data

If you wish to delete your Citas Medellín account and all associated personal data, you can do so in the following ways:

Option 1: From the App

Open the app → Go to Profile → Settings → Delete Account. Your account and all associated data will be permanently deleted.

Option 2: Via Email

Send an email to info@citasmedellin.app with the subject line "Account deletion request" from the email address associated with your account. We will process your request within 72 hours.

What data is deleted?

When you delete your account, the following data is permanently removed:

• Your profile and personal information (name, date of birth, bio, location)
• All uploaded photos
• Facial verification data
• Invitation history
• Contact information (phone, WhatsApp)
• Push notification tokens

Note: Some data may be retained for up to 30 days in system backups before being fully purged. Anonymized audit logs may be retained for legal compliance as required by Colombian law.